FREQUENTLY ASKED QUESTIONS
What is the process from start to finish for finding out if I’m having a boy or girl?
Order the Arryst Pink or Blue Early Gender Test online
Receive a collection kit in the mail
Confirm your eligible testing date through our online calculator
Collect a small finger-prick blood sample in the convenience of your home
Send your DNA blood sample back to our laboratory using a labeled return envelope that comes with the collection kit.
Upon receipt, our Arryst Early Gender Test lab will process your DNA blood sample and email you the result. You'll receive a message from us with the exciting news of “It’s a BOY” or “It’s a GIRL” in just 1-3 business days later!
No, Arryst Pink or Blue Early Gender Test does not replace an Ultrasound. Ultrasounds are used for medical and/or health reasons and not just for checking the sex of the baby. Studies have shown that ultrasounds have an accuracy rate of less than 85% before 12 weeks and are greater than 98% accurate at 21 weeks post-conception. Because it can take from five to six months to tell the sex of your baby using the ultrasound, we offer you Pink or Blue.
Pink or Blue is made for the mother who is excited to know the sex of her baby! Pink or Blue is a unique DNA-based test that tells you whether you are having a boy or girl at 9 weeks after the start of your last menstrual period, approximately 7 weeks post-conception!
Pink or Blue is a service providing information that has no impact on the health of the mother or the baby. Pink or Blue makes no medical diagnoses, recommendations, treatments, or medical or health claims.
baby girl or boy?
If a woman is 9 weeks from the first day of her last menstrual period (7 weeks post-conception)
she is eligible to use the Arryst Pink or Blue Early Gender Test. The Arryst Pink or Blue Early
Gender Test Online Conception / Due Date Calculator can be used to calculate your Eligibility
Date using either the date of your last menstrual period, or the Projected Due Date, as
determined by a medical professional. Your eligibility is strictly based on this calculation. Thus,
it is extremely important that you provide us with the most accurate LMP date or Due Date.
Intentional miss-reporting of these dates voids our warranty.
Arryst Pink or Blue Early Gender Test is 98% accurate based on an internal survey by our
quality control department. The company has implemented a program that monitors our
accuracy rate and service quality on an ongoing basis. You will be offered the opportunity
to participate in our ongoing quality monitoring program during your ordering process.
When should a mother NOT take the Arryst Pink or Blue Early Gender Test ?
Do NOT take the Arryst Pink or Blue Early Gender Test if any of the following conditions are true:
You had a miscarriage or termination within three months of your current pregnancy
You have had a bone marrow transplant from a male in your lifetime
You have had a blood transfusion within the last 18 months
You are taking medication to treat blood-related conditions and/or undergoing anti-coagulant therapy.
You are less than 9 weeks from the first day of your last menstrual period
Arryst Pink or Blue Early Gender Test is not recommended for individuals that fall in any of the categories above.
If you have any questions, please email cs AT tellmepinkorblue.com.
There are several factors which may affect the accuracy of a Arryst Pink or Blue Early Gender Test result. Some of these factors can be controlled and minimized by the customer and/or laboratory while others are independent factors that cannot be influenced.
Factors which could affect the accuracy of Arryst Pink or Blue Early Gender Test and which can be minimized:
Not following the directions carefully: improperly handling kit components, improperly washing hands and not sanitizing the collection area
Contaminating the sample: allowing a male to handle kit content or assisting with sample collection.
Taking the test earlier than 7 weeks post-conception
Having a recent transfusion, miscarriage or abortion
Providing an insufficient blood sample
Leaving the sample in a hot environment
Factors which could affect the accuracy of Arryst Pink or Blue Early Gender Test which cannot be controlled:
Having naturally low levels of fetal DNA: studies have determined that up to 2.8% of women have naturally low levels of fetal DNA. While Arryst Pink or Blue Early Gender Test is much more sensitive than the methods used in those studies, there may still be women whose levels of fetal DNA are too low even for our test to detect. This is a difficult statistic to measure but we anticipate it is to be less than 2%.
Vanishing Twin: some pregnancies begin with more than one fetus but very early in the pregnancy, one of the fetuses terminates. In many cases, this occurs without the woman’s knowledge. If the “vanishing twin” is male and the remaining fetus is female, the results of Arryst Pink or Blue Early Gender Test may be incorrect.
Previous male pregnancy: in very rare cases, fetal cells may remain in the mother’s body several years after birth. Our technology can detect some of this DNA as a form of contamination, however, there may be cases where the accuracy of the test may be affected by this rare occurrence.
Having a bone marrow transplant from a male donor, blood transfusions, miscarriages or abortions: our technology can detect DNA from previous male pregnancies or from male blood/marrow donors as contamination in most cases. However, there may be instances where the accuracy of our test is affected by any of these conditions.
You can order Arryst Pink or Blue Early Gender Test online any time, from anywhere in the world (except China and India). Online transactions are securely processed through Authorize.net.
Orders are shipped Monday through Friday. Orders placed by 3:30pm PST are shipped the same day. You will receive a shipping confirmation with your tracking number shortly after your package ships.
What payment methods do you accept?
We accept all major credit cards and money orders. Personal checks must clear before a sample can be processed.
Can I order the test before I am 7 weeks pregnant?
You can order the test at any time but you must wait until your eligible testing date to collect the sample. The laboratory will not process samples collected before 7 weeks post-conception.
Arryst Pink or Blue Early Gender Test can be sent anywhere in the world except India, China, or the state of Maryland and New York. Samples cannot be shipped to or received from these locations.
Examples of countries we have serviced are: Australia, Canada, Denmark, England, Ireland, Japan, Korea, Mexico, South Africa and many more!
Due to the high incidence of gender selection in China and India, it is our policy not to service these countries. No exceptions can be made.
Maryland and New York states' regulations regarding DNA-based tests are quite stringent. All DNA-based tests must be ordered through a physician, and the laboratory performing the tests must obtain clearance from the state. Due to these requirements, Pink or Blue is not available to MD and NY residents at this time.
What method do you use for shipping?
Our preferred couriers are Unites States Postal Service (USPS) for domestic shipping and DHL for international shipping. We offer free shipping for all US-based domestic orders. A $58 shipping fee (for 1 package order) will be applied for all international orders. We provide expedited shipping services for all Gold package orders by using USPS Express for domestic orders and DHL Express for international orders, which are fast and efficient. We provide tracking information for all orders.
How quickly will you ship my order?
Orders are shipped Monday through Friday. Orders placed by 2:00 P.M. PST are shipped the same day. You will receive a shipping confirmation with your tracking number shortly after your package ships.
How long does shipping take?
Arryst Pink or Blue Early Gender Test currently uses USPS Priority Express to ship all packages within the United States and DHL International Express Shipping for all international shipping. It takes approximately 1-3 business days within the 47 continental United States, and 4-7 business days to arrive to the destination for countries outside the US.
The collection kit includes:
Alcohol swab to clean your finger
Lancets to prick the finger
DNA Preservation Card to collect the specimen
Envelope for the DNA Preservation Card
Consent / Authorization form
Does the kit expire?
The kit does not expire. All contents of the kit are non-perishable. If you purchase your kit and choose to wait to complete the test, simply keep the kit in a clean environment to prevent contamination until you are ready to use it.
How soon can I get my results?
You can get your gender result in 1 to 3 business days from the day our lab receives your DNA sample, depending on the type of package you purchase. For example, with Gold Express Package, if we receive your DNA sample on Monday, you will get your gender result immediately the next business day on Tuesday; and with Silver Package, you will get your gender result on Thursday -- in 3 business days. If you purchase a Silver Package, you still have the option of upgrading to a Gold Express Package by checking the box "Silver to Gold Express Lab Service: $40" on the Consent form that comes with the collection kit, which will be mailed to you with a purchase of the Pink or Blue Early Gender Test kit. An additional upgrade fee of $40 shall be applied.
By what methods can I get my results?
You will receive your results via the following method:
Email: an email containing the result will be sent to you as soon as our lab has completed processing your DNA blood sample.
What is your refund policy regarding wrong results?
At Arryst Biosciences, we are confident in every result we disclose. If, however, we are wrong, you will receive a full refund for the price of the laboratory fee and collection materials. Simply provide documentation (acceptable forms include documentation of amniocentesis, chorionic villus sampling (CVS), of birth certificate) and we will begin processing your refund. Refunds are processed in 4-6 weeks and refund requests must be received by 15 months after purchase of the Arryst Pink or Blue Early Gender Test kit. Refunds are issued for the lab fee only: $140 for a Silver package refund and $180 for a Gold package refund, and do not include any shipping or handling charges.